Abstracts
Résumé
L’objet de cet article est de fournir une explication à l’effet controversé de l’authenticité au travail sur l’épuisement émotionnel des salariés. Nous montrons que cette problématique peut être tranchée à la fois quand les deux dimensions de l’authenticité sont distinguées et quand le rôle du bien-être au travail est pris en compte. Les réponses fournies par 481 salariés en poste révèlent que l’authenticité cognitive est associée négativement à l’épuisement alors que l’alignement des comportements du salarié sur ses valeurs personnelles y est lié positivement.
Mots-clés :
- Authenticité,
- Bien-être au travail,
- Épuisement,
- Ressources,
- Travail émotionnel
Abstract
The purpose of this article is to provide an explanation for the controversial effect of work authenticity on the emotional exhaustion of employees. We show that this problem can be solved when the two dimensions of authenticity are distinguished and when the role of well-being at work is taken into account. The answers provided by 481 current employees reveal that cognitive authenticity is negatively associated with exhaustion, while the alignment of employee behavior with his personal values is positively related to it.
Keywords:
- Authenticity,
- Well-being at work,
- Exhaustion,
- Resources,
- Emotional work
Resumen
El propósito de este artículo es proporcionar una explicación del efecto controvertido de la autenticidad del trabajo en el agotamiento emocional de los empleados. Demostramos que este problema se puede resolver en un momento en que se distinguen las dos dimensiones de la autenticidad y cuando se tiene en cuenta el papel del bienestar en el trabajo. Las respuestas proporcionadas por los 481 empleados actuales revelan que la autenticidad cognitiva está asociada negativamente con el agotamiento, mientras que la alineación del comportamiento del empleado con sus valores personales se relaciona positivamente con él.
Palabras clave:
- autenticidad,
- bienestar en el trabajo,
- agotamiento,
- recursos,
- trabajo emocional
Appendices
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