EN:

Objective – As librarians and researchers, we are deeply curious about how our library users navigate and experience our library spaces. Although we have some data about users’ experiences and wayfinding strategies at our libraries, including anecdotal evidence, statistics, surveys, and focus group discussions, we lacked more in-depth information that reflected students’ real-time experiences as they move through our library spaces. Our objective is to address that gap by using photographic methods for studying library spaces.

Methods – We present two studies conducted in two academic libraries that used participant-driven photo-elicitation (PDPE) methods. Described simply, photo-elicitation methods involve the use of photographs as discussion prompts in interviews. In both studies presented here, we asked participants to take photographs that reflected their experiences using and navigating our library spaces. We then met with participants for an interview using their photos as prompts to discuss their experiences.

Results – Our analysis of students’ photos and interviews provided rich descriptions of student experiences in library spaces. This analysis resulted in new insights into the ways that students navigate the library as well as the ways that signage, furniture, technology, and artwork in the library can shape student experiences in library spaces. The results have proven productive in generating answers to our research questions and supporting practical improvements to our libraries. Additionally, when comparing the results from our two studies we identified the importance of detailed spatial references for understanding student experiences in library spaces, which has implications beyond our institutions.

Conclusion – We found that photographic methods were very productive in helping us to understand library users’ experiences and supporting decision-making related to library spaces. In addition, engaging with students and hearing their interpretations and stories about the photographs they created enhanced our research understandings of student experiences and needs in new and unique ways.

EN:

Objectives – This project had two stated objectives: 1) to compare the location and concentration of Saskatchewan-based large ensembles (bands, orchestras, choirs) within the province, with the intention to draw conclusions about the history of community-based musical activity within the province; and 2) to enable location-based browsing of Saskatchewan music materials through an interactive search interface.

Methods – Data was harvested from MARC metadata found in the library catalogue for a special collection of Saskatchewan music at the University of Saskatchewan. Microsoft Excel and OpenRefine were used to screen, clean, and enhance the dataset. Data was imported into ArcGIS software, where it was plotted using a geo-visualization showing location and concentrations of musical activity by large ensembles within the province. The geo-visualization also allows users to filter results based on the ensemble type (band, orchestra, or choir).

Results – The geo-visualization shows that albums from large community ensembles appear across the province, in cities and towns of all sizes. The ensembles are concentrated in the southern portion of the province and there is a correlation between population density and ensemble location. Choral ensembles are more prevalent than bands and orchestras, and appear more widely across the province, whereas bands and orchestras are concentrated around larger centres.

Conclusions – Library catalogue data contains unique information for research based on special collections, though additional cleaning is needed. Using geospatial visualizations to navigate collections allows for more intuitive searching by location, and allow users to compare facets. While not appropriate for all kinds of searching, maps are useful for browsing and for location-based searches. Information is displayed in a visual way that allows users to explore and connect with other platforms for more information.

EN:

Objective – This article evaluates the usage and user experience of the Herman B Wells Library’s Learning Commons, a newly renovated technology and learning centre that provides services and spaces tailored to undergraduates’ academic needs at Indiana University Bloomington (IUB).

Methods – A mixed-method research protocol combining time-lapse photography, unobtrusive observation, and random-sample surveys was employed to construct and visualize a representative usage and activity profile for the Learning Commons space.

Results – Usage of the Learning Commons by particular student groups varied considerably from expectations based on student enrollments. In particular, business, first and second year students, and international students used the Learning Commons to a higher degree than expected, while humanities students used it to a much lower degree. While users were satisfied with the services provided and the overall atmosphere of the space, they also experienced the negative effects of insufficient space and facilities due to the space often operating at or near its capacity. Demand for collaboration rooms and computer workstations was particularly high, while additional evidence suggests that the Learning Commons furniture mix may not adequately match users’ needs.

Conclusions – This study presents a unique approach to space use evaluation that enables researchers to collect and visualize representative observational data. This study demonstrates a model for quickly and reliably assessing space use for open-plan and learning-centred academic environments and for evaluating how well these learning spaces fulfill their institutional mission.

EN:

Objective – To compare the usage of print and ebooks received on University of Manitoba’s e-preferred YBP approval plan as well as to examine cost per use for the approval print books and ebooks.

Methods – Usage data was compiled for books received on approval in 2012/2013 to December 31, 2014. Counter reports were used to determine use and non-use of ebooks, while vendor reports from EBL and ebrary were used for the cost per use analysis. Print usage information was drawn from SIRSI and then ALMA when UML switched systems at the beginning of 2014.

Results – Ebooks received more use than p-books overall, but when examined by subject discipline, significant differences could not be found for the “STM” and “Other” categories. With ebooks, university press books tended to be used more than those from other publishers, but the same result was not found for print books. Ebrary ebooks tended to be used more often than EBL, EBSCO, and Wiley ebooks, and single-licence books tended to be somewhat more used than multi-user ones. Cost-per-use data was much lower for print books, though the comparison did not look at staffing costs for each medium.

Conclusions – This study finds that of approval books matching the same profile, ebooks are used more, but print books receive more substantial use. Both formats are needed in a library’s collection. Future comparisons of cost per use should take into account hidden labour costs associated with each medium. Usage studies provide evidence for librarians refining approval plan profiles and for budget managers considering changes to monographic acquisition methods and allocations.

EN:

Objective – The objective of this study was to devise an assessment plan to determine if repeat attendance at two library instruction sessions is statistically associated with overall assignment scores or specific assignment qualities.

Methods – The author used SPSS to calculate correlations between attendance and assignment scores and cross tabulations between attendance and assignment item analysis scores.

Results – Repeat attendance at two library instruction sessions was statistically associated with higher overall assignment scores and higher scores on specific assignment sections. The effect is statistically significant.

Conclusion – Students who attended two library instruction sessions applied skills and concepts practiced in those sessions on a subsequent research assignment. Not all skills and concepts practiced in the session were applied. Acquisition of more technical skills such as Boolean searching may require a greater number of follow-up sessions.

EN:

Objective – The primary objective was to examine online journal database usage statistics for a provincial ministry of health in the context of evidence based decision-making. In addition, the study highlights implementation of the Journal Access Centre (JAC) that is housed and powered by the Ontario Ministry of Health and Long-Term Care (MOHLTC) to inform health systems policy-making.

Methods – This was a prospective case study using descriptive analysis of the JAC usage statistics of journal articles from January 2009 to September 2013.

Results – JAC enables ministry employees to access approximately 12,000 journals with full-text articles. JAC usage statistics for the 2011-2012 calendar years demonstrate a steady level of activity in terms of searches, with monthly averages of 5,129. In 2009-2013, a total of 4,759 journal titles were accessed including 1,675 journals with full-text. Usage statistics demonstrate that the actual consumption was over 12,790 full-text downloaded articles or approximately 2,700 articles annually.

Conclusion – JAC’s steady level of activities, revealed by the study, reflects continuous demand for JAC services and products. It testifies that access to online journal databases has become part of routine government knowledge management processes. MOHLTC’s broad area of responsibilities with dynamically changing priorities translates into the diverse information needs of its employees and a large set of required journals. Usage statistics indicate that MOHLTC information needs cannot be mapped to a reasonably compact set of “core” journals with a subsequent subscription to those.

EN:

Objective – Often people enter libraries focused on their primary information needs and haven't considered their need for spatial information to find their way to what they need. This presents unique wayfinding information challenges for libraries. Papers on library wayfinding often include some discussion of the lack of wayfinding research in libraries, but apparently there has been no comprehensive review of the LIS literature on wayfinding.

Methods – This paper is a comprehensive review of library wayfinding literature, using the Library, Information Science & Technology Abstracts with Full Text (via EBSCOhost) database to collect the dataset.

Results – Findings indicate a small collection of library wayfinding research, primarily focused on academic libraries.

Conclusion – Empirical research in this area is limited. Suggestions for future research on library wayfinding, including potential foci for that research, are presented.