Résumés
Résumé
Le travail d’intervention en relation d’aide comporte des défis et des difficultés multiples, notamment lorsqu’il s’agit d’interventions auprès de populations vulnérables, traumatisées ou marginalisées. Ces défis contribuent à éveiller chez les intervenants des émotions intenses face auxquelles ils peuvent se sentir démunis. Les règles de sentiments associées au domaine de la relation d’aide peuvent minimiser, voire même nier les vécus difficiles liés à ce travail. Or, la littérature scientifique souligne la nécessité pour les intervenants de reconnaître, réguler et verbaliser les émotions vécues en intervention, notamment via la régulation émotionnelle et la mentalisation. L’article qui suit propose donc une élaboration théorique et clinique de ces compétences essentielles, susceptibles de représenter à la fois un facteur de protection contre l’épuisement et un facilitateur au déploiement d’interventions sensibles et adaptées.
Mots-clés:
- mentalisation,
- régulation émotionnelle,
- intervention,
- relation d’aide,
- émotion
Abstract
Counseling and helping relationship involve multiple challenges and difficulties, especially when it comes to interventions with vulnerable, traumatized or marginalized populations. These challenges contribute to arousing intense emotions for the workers in the face of which they may find themselves powerless. Although the rules of feeling associated with the field of counseling tend to minimize or deny difficult work-related experiences, the scientific literature emphasizes the need for workers to recognize, regulate and verbalize the emotions they experience in intervention, particularly through emotional regulation and mentalization. The following article therefore proposes a theoretical and clinical elaboration of these essential concepts, both protective factors against burnout and facilitators of sensitive and adapted interventions.
Keywords:
- mentalization,
- emotional regulation,
- intervention,
- counseling,
- emotion
Parties annexes
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