Résumés
Abstract
In this study we investigate the psychometric properties of a Chinese version of a perceived website quality (PWQ) measurement instrument. The results of our study confirmed the four-factor structure of the scale scores and that the scale has good internal consistency. CFA results support the convergent and discriminant validity of the scales scores for the first factor measurement model. Our findings also showed that a single higher-order factor accounts for the variance among the four lower-order factors. In view of its sound psychometric properties, the Chinese version of the PWQ scale is a useful instrument to evaluate website quality in a Chinese context.
Keywords:
- Perceived quality,
- website quality,
- China,
- confirmatory factor analysis,
- validity study
Résumé
Dans cette article nous étudions les propriétés psychométriques d’une version chinoise d’un instrument de mesure de qualité perçue des sites Web (PWQ). Nos résultats ont vérifié la structure à quatre facteurs et que l’échelle montre une bonne cohérence interne. Les résultats permettent aussi de vérifier la validité convergente et discriminante du modèle de mesure de premier ordre et qu’un seul facteur d’ordre supérieur explique la variance entre les quatre facteurs d’ordre inférieur. Compte tenu que l’instrument possède des propriétés psychométriques robustes, on peut affirmer que la version chinoise de l’échelle PWQ est un instrument utile pour évaluer la qualité des sites Web dans un contexte chinois.
Mots-clés :
- Qualité perçue,
- qualité des sites Web,
- Chine,
- analyse factorielle confirmatoire,
- étude de validité
Resumen
En este trabajo evaluamos las propiedades psicométricas de la versión china de un instrumento de medición de la calidad percibida de sitios web (PWQ). Los resultados confirmaron la estructura de cuatro factores y muestra una buena consistencia interna. Además, los resultados confirman la validez convergente y discriminante de las puntuaciones de la escala del modelo de medida de primer orden y que un único factor de orden superior explica la varianza entre los cuatro factores de orden inferior. En vista de la robustez y consistencia de los resultados obtenidos, la versión china de la escala PWQ puede ser útil para investigar la calidad de los sitios web en un contexto chino.
Palabras clave:
- Calidad percibida,
- calidad de sitios web,
- China,
- análisis factorial confirmatorio,
- estudio de validación
Parties annexes
Bibliography
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