Résumés
Résumé
A l’heure des nouvelles technologies, les décisions sont devenues collaboratives à distance. Eléments clés de la décision, les stratégies de réduction de biais cognitifs aident à la gestion des phénomènes qui perturbent la prise de décision optimale. Or, ces stratégies sont peu étudiées dans la prise de décision collaborative à distance. Ainsi, une clarification des écrits sur le sujet révèle une dimension universelle et spécifique à ce type de décisions : l’émotion. Elle permet la construction d’une stratégie de réduction des biais avec ses outils managériaux pour un consensus de groupe à distance allégé en biais au travers d’une auto-régulation émotionnelle.
Mots-clés :
- Décision collaborative à distance,
- réduction des biais,
- travail émotionnel de groupe,
- consensus
Abstract
In the age of new technologies, decisions have become not only collective, but also collaborative and computer-mediated. Key to decision-making, debiasing strategies help in the management of the phenomena which disrupt optimal decision-making. So, clarification of the literature on this subject reveals a universal and specific dimension in computer-mediated collaborative decisions: emotion. Emotion allows for the construction of a strategy of reduction of the biases of this type of decision with its managerial tools, to reach of mediated bias-free group consensus through emotional auto-regulation.
Keywords:
- computer-mediated collaborative decision,
- debiasing,
- emotional group labor,
- consensus
Resumen
A la hora de las nuevas tecnologías, las decisiones no solamente solo colectivas, sino colaborativas a distancia. Elementos clave de la decisión, las estrategias de reducción de sesgos cognitivos ayudan a la gestión de los fenómenos que perturban una toma de decisiones óptima. Estas estrategias son poco estudiadas en la toma de decisiones colaborativas a distancia. Así, una aclaración de lo escrito sobre el tema revela una dimensión universal y específica de este tipo de decisiones: la emoción. Ésta permite la construcción de una estrategia de reducción de los sesgos de este tipo de decisión con sus instrumentos de gestión para un consenso de grupo a distancia disminuido sesgadamente a través de una autorregulación emocional.
Palabras clave:
- decisión colaborativa a distancia,
- limitación de los sesgos,
- trabajo emocional de grupo,
- consenso
Parties annexes
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