Résumés
Résumé
Nous mobilisons le concept de routine afin de saisir la récurrence du processus de construction des capacités dynamiques. Nous adoptons une démarche d’étude de cas au sein d’un tour-opérateur. Notre méthode qualitative permet d’identifier deux capacités dynamiques : la première est liée à la diversification des activités et la deuxième est liée au développement du réseau commercial. Nos résultats soulignent l’importance des routines existantes et nouvelles dans la construction des capacités dynamiques. Ils montrent également que le processus de construction - qui est différent en fonction de la nature émergente ou délibérée de l’opportunité - résulte de la routinisation d’une expérimentation réussie.
Mots-clés :
- Capacités dynamiques,
- routines,
- construction,
- opportunité,
- expérimentation
Abstract
We mobilize the concept of routine to capture the recurrence of the building process of dynamic capabilities. We take a case study approach within a tour operator. Our qualitative method allows identifying two dynamic capabilities: the first one is related to the diversification of activities and the second is related to the development of the commercial network. Our results underline the importance of existing and new routines in building dynamic capabilities. They also show that the building process - which is different according to the emergent or deliberate nature of the opportunity - results from the routinization of successful experimentation.
Keywords:
- Dynamic capabilities,
- routines,
- building,
- opportunity,
- experimentation
Resumen
Recurrimos al concepto de rutina con el fin de comprender la repetición del proceso de construcción de las capacidades dinámicas. Adoptamos una perspectiva de estudio de caso dentro de un turoperador. Nuestro método cualitativo permite identificar dos capacidades dinámicas: la primera está relacionada con la diversificación de las actividades y la segunda guarda relación con el desarrollo de la red comercial. Nuestros resultados ponen de manifiesto la importancia de las rutinas existentes y nuevas en la construcción de las capacidades dinámicas. También muestran que el proceso de construcción - que es distinto en función de la naturaleza emergente o deliberada de la oportunidad - es consecuencia de la rutinización de una experimentación exitosa.
Palabras clave:
- Capacidades dinámicas,
- rutinas,
- construcción,
- oportunidad,
- experimentación
Parties annexes
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