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The growing popularity of e-learning may pose one of the greatest challenges currently facing traditional educational institutions. The questions often asked are how, rather than whether, to embrace this new form of instructional delivery and how to create an appropriate learning environment for the learners. Educational institutions in Hong Kong have the option of adopting programmes or learning materials developed in other parts of the world for local learners, or not. Such an approach of acquiring learning materials is not without risks in terms of the suitability of materials embedded with cultural contents ‘foreign’ to local learners, or in terms of the suitability of assumptions in the communication context. What are the issues involved in the globalization of education through e-learning? This paper explores – from a critical-dialectical perspective – the implications of globalization on educational policy through cross-border delivery of educational programmes by e-learning, with particular attention given to the threat of cultural imperialism. The paper concludes that Hong Kong seems to be coping with ‘cultural imperialism’ rather well because of its unique history of being a cross-road for East and West, and also with some recommendations to e-learning providers to mitigate the potential damage of cross-cultural delivery of e-learning.

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This study presents persistence and attrition data from two years of data collection. Over the eight quarters studied, the persistence rate in online courses was 79 percent. The persistence rate for similar onground courses was 84 percent. The drops for both course modalities were disaggregated by the time of the request for withdrawal: before course start, during the initial week, and during instruction. There was a significant difference between online and onground requests for withdrawals during the initial week. There was no significant difference between online and onground drop rates after the start of instruction, leading to the conclusion that differences in instruction online and onground was unlikely to be a major influencing factor in the student’s decision to drop.

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Several constraints influence the formation of a professional identity by full-time distance education faculty at the University of the Philippines. One of these is the marginalisation of distance education (DE) in the academy as a consequence of DE’s identification with low status disciplines, as well as with developments in higher education that are undermining traditional academic identities. There are also constraints arising from the social organisation of distance education itself. The paper offers a (re)conceptualisation of academic professionalism for distance education faculty that is more responsive to the challenges that they face, and more empowering for themselves and the academic and other communities of which they are a part.

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In an effort to better understand student perceptions of communication in blended (online and traditional) learning courses, a 22 item questionnaire was developed and sent to all students registered for these courses at a large technology-focused college during three quarters of instruction. The respondents were divided into four groups: 1) hearing, 2) deaf, 3) hard-of-hearing (D/HH), and 3) English as a second language (ESL). Their perceptions of communication and the blended learning experience were examined. While the hearing and ESL students were positive about blended learning, the findings indicated that deaf and hard-of-hearing students reported that both the quality and quantity of their interactions with the professor and other students was greatly improved by the inclusion of an online component. ESL and hearing students were also positive about the blended experience; but the greatest benefit to communication access was observed by students with a hearing loss.

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An all-volunteer organization called the Opensource Opencourseware Prototype System (OOPS), headquartered in Taiwan, was initially designed to translate open source materials from MIT OpenCourseWare (OCW) site into Chinese. Given the recent plethora of open educational resources (OER), such as the OCW, the growing use of such resources by the world community, and the emergence of online global education communities to localize resources such as the OOPS, a key goal of this research was to understand how the OOPS members negotiate meanings and form a collective identity in this cross-continent online community. To help with our explorations and analyses within the OOPS translation community, several core principles from Etienne Wenger’s concept of Communities of Practice (COP) guided our analyses, including mutual engagement, joint enterprise, shared repertoire, reification, and overall identity of the community. In this paper, we detail how each of these key components was uniquely manifested within the OOPS. Three issues appeared central to the emergence, success, and challenges of the community such as OOPS: 1) strong, stable, and fairly democratic leadership; 2) participation incentives; and 3) online storytelling or opportunities to share one’s translation successes, struggles, and advice within an asynchronous discussion forum. While an extremely high level of enthusiasm among the OOPS members underpinned the success of the OOPS, discussion continues on issues related to quality control, purpose and scope, and forms of legitimate participation. This study, therefore, provides an initial window into the emergence and functioning of an online global education COP in the OER movement. Future research directions related to online global educational communities are discussed.

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Unlike conventional models of software development, the open source model is based on the collaborative efforts of users who are also co-developers of the software. Interest in open source software has grown exponentially in recent years. A Google search for the phrase open source in early 2005 returned 28.8 million webpage hits, while less than two years later that number had jumped to 376 million. This paper discusses the origin of the term open source and the key tenets of the open source software development model. In addition, it analyzes the merits and drawbacks of using this model and discusses the advantages and disadvantages of applying the model in higher education. Importantly, examples are provided of computer software, and course management systems in particular, developed using the open source model. Also included are brief analyses of the Linux operating system, and two open source course management systems, Sakai and Moodle, as well as the uPortal. A timeline of major open source projects of significance in North America is provided. The paper concludes with a discussion of the potential for applying the open source software development model to open and distance education.

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This study investigated appropriate pedagogical techniques for workplace e-learning programs in the South African wood products (furniture) manufacturing sector. The study found that learners responded favourably to constructivist teaching approaches, such as asynchronous discussions, open-ended task-based activities, and assignments incorporating authentic, real-world examples. Learners viewed constructivist activities to be more useful than quizzes and traditional essay-based assignments, as they allowed new concepts to be learned in context and were perceived to promote deeper understanding of the subject matter. Nevertheless, they valued the inclusion of a blend of pedagogical approaches in the course design, as this enabled them to approach and analyze new concepts in an assortment of ways. Learners placed importance on regular interaction with other learners and course instructors, and were strongly in favour of including face-to-face components in Web-based courses.

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University education is still generally conducted within pre-Industrial Age organizational structures. As a result of their inability to evolve the predominant cohort-based classroom structure to more cost-effectively meet the aspirations of burgeoning worldwide populations for higher education, universities may see substantial organizational changes imposed on them over the next decades by external forces. Emergent forms of university organizational structures are examined that may affect this needed transformation.

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Listening skills research has tended to focus on strategy use in classrooms and on theory and practice of second language (L2) teachers. This study examined the teachers’ and learners’ perceptions of listening skills in non-classroom learning situations. Five (n = 5) study skills teachers and 19 former learners in a distance study skills course at the University of the South Pacific (USP) were interviewed for this study. The interviews with the study skills teachers sought their expectations of their learners’ listening strategies, their views about the learners they taught, and the skills their learners used for listening. Former learners were similarly questioned about their perceptions of listening strategies they were taught and used. Data was collected and managed using NVivo, a computer assisted qualitative data analysis software. Besides revealing strategies that distance learners reported using their learning listening skills, the study identified a number of differences in views presented by researchers and L2 teachers, as well as differences in perceptions on listening skills between L2 teachers and L2 learners. The paper concludes that there exists a discrepancy between research and the practice of researchers, L2 teachers, and L2 learners on what works. The author also recommends further research in this area is needed, because research examining classroom-based learning situations will likely not apply to, nor fully inform, distance learning contexts.

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Universities have come under serious attack because of their lackluster response to HIV/AIDS. This article examines the response of National Open University of Nigeria (NOUN) and its strategic responses in combating HIV/AIDS epidemic. This is achieved by examining NOUN’s basic structures that position the University to respond to the epidemic; and second, by assessing HIV/AIDS strategies and policy framework the University has put in place. An interpretative epistemological stance was used for this study, and a qualitative research involving focus group discussion (FGD) and analysis of secondary data was carried out. Results showed that NOUN has identified the impact the epidemic has on the university, although it has yet to institutionalize an HIV/AIDS policy. NOUN’s Draft Service Charter, however, has identified the fight against HIV/AIDS as a core mandate of the University, and the introduction of HIV/AIDS certification programs can be viewed as proactive policies in response to the epidemic. Results of this study are discussed in terms of their relevance to future research and the impact such policy frameworks may have on combating the epidemic, both within the University and the wider community.

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This paper offers a critical examination of an e-learning project in the context of a Distance Education training program delivered to teacher trainers in Rwanda. In examining the successes and failures of the project, it uses a framework based on ideas promulgated by Moore (1995) and strives to provide guidance and reference for future projects in this field.

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Despite success in teaching the class ‘Organization of Information in a School Library Media Center’ (EDCI 545) online, one component continued to be a problem for students, the Dewey Decimal Classification System. To supplement the instruction, a set of simple screencasts was developed to assist distance education students. Benchmarks were established and a beta test conducted. It is expected that the next online class of students will have increased success because of the addition of screencasts. It is suggested that screencasts be considered as an additional tool for online learners across other disciplines, particularly when using databases that have layered sets of information, requiring multiple mouse clicks.