Résumés
Résumé
Plusieurs travaux récents portant sur la responsabilité sociale et le développement durable dans les petites entreprises ont montré que les dirigeants des entreprises de petite taille adoptent souvent des pratiques durables non pas uniquement (ou essentiellement) par conviction, mais aussi (ou surtout) parce qu’ils en retirent, ou espèrent en retirer, des bénéfices de type économique. L’objet principal de cette étude est d’analyser l’influence des caractéristiques individuelles de ces dirigeants sur leur adhésion à l’argument économique de la responsabilité sociale de leur entreprise (RSE). L’observation a été réalisée sur 188 entreprises canadiennes de moins de 100 salariés. Les résultats montrent que le genre, l’âge, l’expérience et la formation du dirigeant n’expliquent pas l’adhésion à l’argument économique de la RSE. En revanche, ses valeurs personnelles, appréhendées par son éthique et son sentiment d’appartenance à un espace géographique local, de même que la recherche de pérennité de l’entreprise et la priorité donnée à la performance financière dans les objectifs de la firme, sont positivement liées à l’argument économique de la RSE. En particulier, les résultats des analyses montrent un effet positif significatif de l’éthique activiste du dirigeant sur la conviction que cela permet d’acquérir de la légitimité et d’accéder à de nouveaux marchés.
Mots-clés :
- Argument économique,
- Responsabilité sociale,
- Petite entreprise,
- PME,
- Dirigeant
Abstract
Recent works on social responsibility (SR) and sustainable development in small and medium size enterprises have demonstrated that owner-managers of small businesses (SB) often adopt sustainable practices not only (or mainly) because of conviction, but also (and more particularly) because they gain, or hope to gain, economic benefits. The objective of this study is to analyse the influence of individual characteristics of SB’s owner-managers on their adherence to the business case argument for their firms’ involvement in SR. The study was conducted on a sample of 188 Canadian businesses with less than 100 employees. Results show that while the owner-managers’ gender, age, experience and training do not explain their adherence to the business case argument for their firms’ involvement in SR, personal values measured in terms of ethics and local territorial belonging, as well as an objective for the long term survival of the business, are positively linked to the business case argument for SR. More specifically, results show a significant and positive relationship with owner-manager’s ethical activism as it is perceived to help them gain legitimacy and facilitate access to new markets.
Keywords:
- Business case,
- Corporate social responsibility,
- Small business,
- SME,
- Entrepreneur
Resumen
Varias investigaciones recientes sobre la responsabilidad social y el desarrollo sostenible en las pequeñas empresas demostraron que los directivos de empresas de pequeño tamaño adoptan a menudo prácticas sostenibles no únicamente (o esencialmente) por convicción, sino también (o sobre todo) porque así sacan, o confían sacar, beneficios de tipo económico. La finalidad principal de este estudio es analizar como influyen las características individuales de dichos directivos en la adhesión al argumento económico de la responsabilidad de su empresa (RSE). La observación se realizó en 188 empresas canadienses de menos de 100 asalariados. Los resultados muestran que el tipo, la edad, la experiencia y la formación del directivo no explican la adhesión al argumento económico de la RSE. En cambio, sus valores personales, medidas por su ética y su sentimiento de pertenecer a un espacio geográfico local, así como la búsqueda de la continuidad de la empresa y la prioridad otorgada al rendimiento financiero, son positivamente vinculados al argumento económico de la RSE. Especialmente, los resultados demuestran un efecto positivo significativo de la ética activista del directivo en la convicción que le permite granjearse legitimidad y acceder a nuevos mercados.
Palabras clave:
- Argumento económico,
- Responsabilidad social,
- Pequeña empresa,
- PyME,
- Directivo
Parties annexes
Références
- Aguinis, H. et Glavas, A. (2012). What we know and don’t know about corporate social responsibility : a review and research agenda. Journal of Management, 38(4), 932-968.
- Ahmad, N. et Seet, P. (2010). Gender variations in ethical and socially responsible SME entrepreneurs in Malaysia. International Journal of Business and Society, 11(1), 77-88.
- Aragon-Correa, J.A., Hurtado-Torres, N., Sharma, S. et Garcia-Morales, V.J. (2008). Environmental strategy and performance in small firms : a resource-based perspective. Journal of Environmental Management, 86(1), 88-103.
- Arend, R. (2014). Social and environmental performance at SMEs : considering motivations, capabilities and instrumentalism. Journal of Business Ethics, 125(4), 541-561.
- Basu, K. et Palazzo, G. (2008). Corporate social responsibility : a process model of sensemaking. Academy of Management Review, 33(1), 122-136.
- Battisti, M. et Perry, M. (2011). Walking the talk ? Environmental responsibility from the perspective of small-business owners. Corporate Social Responsibility and Environmental Management, 18(3), 172-185.
- Benton, R. (1994). Environmental knowledge and attitudes of undergraduate business students compared to non-business students. Business and Society, 33(2), 191-210.
- Berger-Douce, S. et Deschamps, B. (2012). La RSE en PME, un facteur de développement stratégique après une succession familiale ? Journal of Small Business and Entrepreneurship, 25(1), 75-92.
- Besser, T.L. (2012). The consequences of social responsibility for small business owners in small towns. Business Ethics : A European Review, 21(2), 129-139.
- Boiral, O., Cayer, M. et Baron, C. (2009). The action logics of environmental leadership : a developmental perspective. Journal of Business Ethics, 85(4), 479-499.
- Bos-Brouwers, H. (2010). Corporate sustainability and innovation in SMEs : evidence of themes and activities in practice. Business Strategy and the Environment, 19(7), 417-435.
- Brilius, P. (2010). Economic crisis and SMEs sustainability policies : application of emotional well-being function for analysis. Journal of Advanced Research in Management, 1(1), 18-29.
- Buttner, E.H. (2001). Examining female entrepreneurs’ management style : an application of a relational frame. Journal of Business Ethics, 29(3), 253-269.
- Capron, M. et Quairel-Lanoizelée, F. (2010). La responsabilité sociale d’entreprise. Paris, La Découverte.
- Capron, M. et Quairel-Lanoizelée, F. (2015). L’entreprise dans la société. Paris, La Découverte.
- Carland, J.W., Hoy, F., Boulton, W.R. et Carland, J.C. (1984). Differentiating entrepreneurs from small business owners : a conceptualization. Academy of Management Review, 9(3), 354-359.
- Cassells, S. et Lewis, K. (2011). SMEs and environmental responsibility : do actions reflect attitudes ? Corporate Social Responsibility and Environmental Management, 18(3), 186-199.
- Cohen, S. (1999). Good ethics is good business. Business & Professional Ethics Journal, 18(2), 1-12.
- Courrent, J.-M. (2003). Éthique et petite entreprise. Revue française de gestion, 3(144), 139-152.
- Courrent, J.-M. (2013). PME et RSE. Dans N. Postel et R. Sobel (dir.), Dictionnaire critique de la RSE (p. 367-373). Lille, France, Éditions du Septentrion.
- Courrent, J.-M. et Gundolf, K. (2009). Proximity and micro-enterprise manager’s ethics : a French empirical study of responsible business attitudes. Journal of Business Ethics, 88(4), 749-762.
- Cramer, J., Kim, R. et van Dam, E. (2004). Corporate social responsibility in dutch industry. Corporate Social Responsibility and Environmental Management, 11(4), 188-195.
- D’Amboise, G. et Muldowney, M. (1988). Management theory for small business : attempts and requirements. Academy of Management Review, 13(2), 226-240.
- D’Aprile, G. et Mannarini, T. (2012). Corporate social responsibility : a psychosocial multidimensional construct. Journal of Global Responsibility, 3(1), 48-65.
- Davis, A. et Shaver, K. (2012). Understanding gender variations in business growth intentions across the life course. Entrepreneurship Theory and Practice, 36(3), 495-512.
- De Bruin, J.A., Brush, C. et Welter, F. (2006). Advancing the framework for coherent research on women’s entrepreneurship. Entrepreneurship Theory and Practice, 30(5), 585-593.
- De Vellis, R.F. (2003). Scale development : theory and applications (2e édition). Thousand Oaks, Californie, Sage Publications.
- Del Baldo, M. (2012). Corporate social responsibility and corporate governance in italian SMEs : the experience of some « spirited businesses ». Journal of Management and Governance, 16(1), 1-36.
- DiMaggio, P.J. et Powell, W.W. (1983). The iron cage revisited : institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147-160.
- Drake, F., Purvis, M. et Hunt, J. (2004). Meeting the environmental challenge : a case of win-win or lose-win ? A study of the UK baking and refrigeration industries. Business Strategy and the Environment, 13(3), 172-186.
- Elke, H. et Bos-Brouwers, J. (2009). Corporate sustainability and innovation in SMEs : evidence of themes and activities in practice. Business Strategy and the Environment, 19(7), 417-435.
- Elkington, J. (1997). Cannibals with forks : the triple bottom line of 21st century business. Oxford, Royaume-Uni, Capstone Publishing.
- Elster, J. (1989). Social norms and economic theory. Journal of Economic Perspectives, 3(4), 99-117.
- Fassin, Y., Van Rossem, A. et Buelens, M. (2011). Small-business owner-managers’ perceptions of business ethics and CSR-related concepts. Journal of Business Ethics, 98(3), 425-453.
- Filion, L.J. (2000). Typologies d’entrepreneurs : Est-ce vraiment utile ? Dans T. Verstraete (dir.), Histoire d’entreprendre, les réalités de l’entrepreneuriat (p. 251-262). Cormelles-le-Royal, EMS.
- Fisher, K., Geenen, J., Jurcevic, M., McClintock, K. et Davis, G. (2009). Applying asset-based community development as a strategy for CSR : a Canadian perspective on a win-win for stakeholders and SMEs. Business Ethics, 18(1), 66-82.
- Fitzsimmons, J. et Douglas, E. (2011). Interaction between feasibility and desirability in the formation of entrepreneurial intentions. Journal of Business Venturing, 26(4), 431-440.
- Gadenne, D., Kennedy, J. et McKeiver, C. (2009). An empirical study of environmental awareness and practices in SMEs. Journal of Business Ethics, 84(1), 45-63.
- Gendron, C. (2000). Enjeux sociaux et représentations de l’entreprise. La Revue du MAUSS, (15), 320-325.
- Godfrey, P.C., Merrill, C. et Hansen, J. (2009). The relationship between corporate social responsibility and shareholder value : an empirical test of the risk management hypothesis. Strategic Management Journal, 30(4), 425-445.
- Gray, C. (2006). Absorptive capacity, knowledge management and innovation in entrepreneurial small firms. International Journal of Entrepreneurial Behaviour & Research, 12(6), 345-360.
- Hsu, J.L. et Cheng, M.C. (2012). What prompts small and medium enterprises to engage in corporate social responsibility ? A study from Taiwan. Corporate Social Responsibility and Environmental Management, 19(5), 288-305.
- Hull, C.E. et Rothenberg, S. (2008). Firm performance : the interactions of corporate social performance with innovation and industry differentiation. Strategic Management Journal, 29(7), 781-789.
- Industrie Canada (2010, mise à jour décembre). Principales statistiques relatives aux petites entreprises. Récupéré le 24 janvier 2015 du site de l’auteur : http://www.ic.gc.ca/eic/site/061.nsf/fra/h_rd02488.html.
- Industrie Canada (2013, mise à jour septembre). Principales statistiques relatives aux petites entreprises. Récupéré le 24 janvier 2015 du site de l’auteur : http://www.ic.gc.ca/eic/site/061.nsf/fra/h_02800.html.
- Jenkins, H. (2004). A critique of conventional CSR theory : an SME perspective. Journal of General Management, 29(4), 37-57.
- Jenkins, H. (2009). A « business opportunity » model of corporate social responsibility for small and medium-sized enterprises. Business Ethics, 18(1), 21-36.
- Julien, P.-A. (1990). Vers une typologie multicritère de la PME. Revue internationale PME, 3(3-4), 411-425.
- Julien, P.-A. et Marchesnay, M. (1988). La petite entreprise. Paris, Éditions Vuibert.
- Klewitz, J. et Hansen, E.G. (2014). Sustainability-oriented innovation of SMEs : a systematic review. Journal of Cleaner Production, 65, 57-75.
- Kraft, K. et Singhapakdi, A. (1995). The relative importance of social responsibility in determining organizational effectiveness : student responses II. Journal of Business Ethics, 14(4), 315-326.
- Kuckertz, A. et Wagner, M. (2010). The influence of sustainability orientation on entrepreneurial intentions – investigating the role of business experience. Journal of Business Venturing, 25(5), 524-539.
- Kurucz, E.C., Barry, A.C. et Wheeler, D. (2008). The business case for CSR. Dans A. Crane, A. McWilliams, D. Matten, J. Moon et D.S. Siegel (dir.), The Oxford handbook of corporate social responsibility (p. 84-112), Oxford, Oxford University Press.
- Labelle, F. et Aka, G. (2012). Processus d’innovation durable en contexte PME : les effets d’un système générant des retombées positives. Journal of Small Business and Entrepreneurship, 25(4), 479-498.
- Labelle, F. et St-Jean, E. (2011). Les entrepreneurs durables potentiels et actuels : leurs valeurs et ce qui les influence. Actes de la conférence SMEs : moving toward business sustainability du Réseau des entreprises pour le développement durable (p. 222-239). Montréal, Canada.
- Labelle, F. et St-Pierre, J. (2015). La conjugaison des facteurs contextuels, organisationnels et individuels comme déterminant de la sensibilité des PME au sujet du développement durable. Revue internationale PME, 28(1), 157-189.
- Lähdesmäki, M. (2012). Construction of owner-manager identity in corporate social responsibility discourse. Business Ethics : A European Review, 21(2), 168-182.
- Lamberti, L. et Noci, G. (2012). The relationship between CSR and corporate strategy in medium-sized companies : evidence from Italy. Business Ethics : A European Review, 21(4), 402-416.
- Lévinas, E. (1998). Totalité et Infini. Essai sur l’extériorité. Paris, Le Livre de poche.
- Lewis, K. et Cassells, S. (2010). Barriers and drivers for environmental practice uptake in SMEs : a New-Zealand perspective. International Journal of Business Studies, 18(1), 7-21.
- Mahé de Boislandelle, H. (1994). L’effet de grossissement chez les dirigeants de PME : ses incidences sur le plan du management des hommes et de la GRH. Trois Rivières, CIFEPME.
- Marchesnay., M (1998). Confiances et logiques entrepreneuriales. Économies et Sociétés, (8-9), 99-117.
- Marta, J., Singhapakdi, A. et Kraft, K. (2008). Personal characteristics underlying ethical decisions in marketing situations : a survey of small business managers. Journal of Small Business Management, 46(4), 589-606.
- McKeiver, C. et Gadenne, D. (2005). Environmental management systems in small and medium businesses. International Small Business Journal, 23(5), 513-535.
- Meek, W.R., Pacheco, D.F. et York, J.G. (2010). The impact of social norms on entrepreneurial action : evidence from the environmental entrepreneurship context. Journal of Business Venturing, 25(5), 493-509.
- Meyer, J.W. et Rowan, B. (1977). Institutionalized organizations : formal structure as myth and ceremony. American Journal of Sociology, 83(2), 340-363.
- Naffziger, D., Ahmed, N. et Montagno, R. (2003). Perceptions of environmental consciousness in U.S. small businesses : an empirical study. S.A.M. Advanced Management Journal, 68(2), 23-32.
- Niehm, L.S., Swinney, J. et Miller, N.J. (2008). Community social responsibility and its consequences for family business performance. Journal of Small Business Management, 46(3), 331-350.
- Nunnaly, J.C. et Bernstein, I.H. (1994). Psychometric theory (3e édition). New York, McGraw-Hill.
- O’Gorman, C. (2001). The sustainability of growth in small and medium-sized enterprises. International Journal of Entrepreneurial Behaviour and Research, 7(2), 60-75.
- Oliver, C. (1991). Strategic responses to institutional processes. Academy of Management Review, 16(1), 145-179.
- Orlitzky, M., Schmidt, F.L. et Rynes, S.L. (2003). Corporate social and financial performance : a meta-analysis. Organization Studies, 24(3), 403-442.
- Orser, B. et Hogarth-Scott, S. (2002). Opting for growth : gender dimensions of choosing enterprise development. Revue Canadienne des Sciences de l’Administration/Canadian Journal of Administrative Sciences, 19(3), 284-300.
- Paradas, A. (2011). Développement durable en petites entreprises : de la sensibilisation à l’engagement. Revue des Sciences de Gestion, (247-248), 129-137.
- Parker, C., Redmond, J. et Simpson, M. (2009). Review of interventions to encourage SMEs to make environmental improvements. Environment and Planning C : Government and Policy, 27(2), 279-301.
- Parrish, B.D. (2010). Sustainability-driven entrepreneurship : principles of organization design. Journal of Business Venturing, 25(5), 510-523.
- Parry, S. (2012). Going green : the evolution of micro-business environmental practices. Business Ethics : A European Review, 21(2), 220-237.
- Patzelt, H. et Shepherd, D. (2011). Recognizing opportunities for sustainable development. Entrepreneurship Theory and Practice, 35(4), 631-652.
- Peterson, R.T. et Jun, M. (2009). Perceptions on social responsibility : the entrepreneurial vision. Business & Society, 48(3), 385-405.
- Petts, J., Herd, A. et O’Heocha, M. (1998). Environmental responsiveness, individuals and organizational learning : SME Experience. Journal of Environmental Planning and Management, 41(6), 711-730.
- Pfeffer, J. et Salancik, G. (1978). The external control of organizations. New York, Harper and Row.
- Podsakoff, P.M. et Organ, D.W. (1986). Self-reports in organizational research : problems and prospects. Journal of Management, 12(4), 531-544.
- Revell, A. et Blackburn, R. (2007). The business case for sustainability ? An examination of small firms in the UK’s construction and restaurant sectors. Business Strategy and the Environment, 16(6), 404-420.
- Rosa, P., Hamilton, D., Carter, S. et Burns, H. (1994). The impact of gender on small business management : preliminary findings of a British study. International Small Business Journal, 12(3), 25-32.
- Russo, M.V. et Fouts, P.A. (1997). A resource-based view perspective on corporate environmental performance and profitability. Academy of Management Journal, 40(3), 534-559.
- Russo, A. et Perrini, F. (2010). Investigating stakeholder theory and social capital : CSR in large firms and SMEs. Journal of Business Ethics, 91(2), 207-221.
- Ryan, T.P. (1997). Modern regression method. New York, John Wiley & Sons.
- Salama, A., Anderson, K. et Toms, J.S. (2011). Does community and environmental responsibility affect firm risk : evidence from UK panel data 1994-2006. Business Ethics, 20(2), 192-204.
- Schaltegger, S. et Wagner, M. (2011). Sustainable entrepreneurship and sustainability innovation : categories and interactions. Business Strategy and the Environment, 20(4), 222-237.
- Schaper, M. (2002). Small firms and environmental management : predictors of green purchasing in Western Australian pharmacies. International Small Business Journal, 20(3), 235-251.
- Schmidheiny, S., Chase, R. et DeSimone, L. (1997). Signals of change. Récupéré le 25 avril 2016 sur le site : www.wbcsd.ch.
- Sciarelli, S. (1999). Corporate ethics and the entrepreneurial theory of « social success ». Business Ethics Quarterly, 9(4), 639-649.
- Scott, W.R. (1995). Institution and organizations. Thousand Oaks, Sage Publications.
- Smekey (2004). The business cases for corporate social responsibility in small and medium-sized enterprises. Récupéré le 24 janvier 2015 du site de l’auteur : http://www.ibe.org.uk/userfiles/smekey_business_case_smes.pdf.
- Smith, N. (1967). The entrepreneur and his firm : the relationship between type of man and type of company. Bureau of Business and Economic Research, 42(2), 244-245.
- Spence, L.J. (1999). Does size matter ? The state of the art in small business ethics. Business Ethics : A European Review, 8(3), 163-174.
- Spence, L.J. (2004). Small firm accountability and integrity. Dans G. Brenkert (dir.), Corporate Integrity and Accountability (p. 115-128). Londres, Sage Publications.
- Spence, L. et Perrini, F. (2009). Practice and politics : ethics and social responsibility in SMEs in the european union. African Journal of Business Ethics, 4(2), 20-31.
- Spence, L. et Rutherfoord, R. (2003). Small business and empirical perspectives in business ethics : editorial. Journal of Business Ethics, 47(1), 1-5.
- Spence, M., Gherib, J. et Biwolé, V. (2007). Développement durable et PME : une étude exploratoire des déterminants de leur engagement. Revue internationale PME, 20(3-4), 17-42.
- Spence, M., Gherib, J. et Biwolé, V. (2011). Sustainable entrepreneurship : is entrepreneurial will enough ? A north-south comparison. Journal of Business Ethics, 99(3), 335-367.
- Stinchfield, B., Nelson, R. et Wood, M. (2013). Learning from Levi-Strauss’ legacy : art, craft, engineering, bricolage and brokerage in entrepreneurship. Entrepreneurship Theory and Practice, 37, 889-921.
- St-Pierre, J. et Cadieux, L. (2011). La conception de la performance : quels liens avec le profil entrepreneurial des propriétaires dirigeants de PME ? Revue de l’Entrepreneuriat, 10(1) , 33-52.
- St-Pierre, J., Carrier, C. et Pilaeva, K. (2014). Développement durable et PME : les femmes ont-elles une conception différente de celle des hommes ? Dans F. Labelle, C. Hervieux et M.-F. Turcotte (dir.), Les PME en marche vers le développement durable (p. 47-74). Québec, Presses de l’Université du Québec.
- Suchman, M.C. (1995). Managing egitimacy : strategic and institutional approaches. Academy of Management Review, 20(3), 571-610.
- Thornton, J.C. et Byrd, J.T. (2013). Social responsibility and the small business. Academy of Entrepreneurship Journal, 19(1), 41-75.
- Tilley, F. (1999). The gap between the environmental attitudes and the environmental behaviour of small firms. Business Strategy and the Environment, 8(4), 238-248.
- Torrès, O. (2008). L’ambivalence du management de proximité des TPE. Dans A. Jaouen et O. Torrès (dir.), Les très petites entreprises : un management de proximité (p. 27-56). Paris, Hermès-Lavoisier.
- Torugsa, N.A., O’Donohue, W. et Hecker, R. (2012). Capabilities, proactive CSR and financial performance in SMEs : empirical evidence from an australian manufacturing industry sector. Journal of Business Ethics, 109(4), 483-500.
- Torugsa, N.A., O’Donohue, W. et Hecker, R. (2013). Proactive CSR : an empirical analysis of the role of its economic, social and environmental dimensions on the association between capabilities and performance. Journal of Business Ethics, 115(2), 483-402.
- Turker, D. (2009). Measuring corporate social responsibility : a scale development study. Journal of Business Ethics, 85(4), 411-427.
- Uhlaner, L.M., Berent-Braun, M.M., Jeurissen, R.J.M. et de Wit, G. (2012). Beyond size : predicting engagement in environmental practices of dutch SMEs. Journal of Business Ethics, 109(4), 411-429.
- Vives, A. (2006). Social and environmental responsibility in small and medium enterprises in Latin America. The Journal of Corporate Citizenship, 2006(21), 39-50.
- Wagner, M. (2010). Corporate social performance and innovation with high social benefits : a quantitative analysis. Journal of Business Ethics, 94(4), 581-594.
- Williamson, D., Lynch-Wood, G. et Ramsay, J. (2006). Drivers of environmental behaviour in manufacturing SMEs and the implications for CSR. Journal of Business Ethics, 67(3), 317-330.