Résumés
Résumé
Depuis l’apparition de ChatGPT, le terme intelligence artificielle (IA) semble devenir une mode dans laquelle plusieurs champs d’expertise doivent renégocier les paradigmes établis. Dans le contexte du travail, une littérature grandissante prédit des transformations majeures dans l’organisation du travail résultant des emplois devenus obsolètes par l’utilisation de l’IA. Cet essai provocateur ira à l’encontre de ce courant. Afin d’appuyer l’argumentation, les auteurs emploieront le concept de la stupidité organisationnelle afin de démontrer comment le côté irrationnel voire stupide des entreprises surpassera la rationalité efficiente promise par l’IA. Enfin, des implications pratiques seront proposées pour les décideurs en organisation.
Mots-clés :
- IA,
- stupidité organisationnelle,
- psychologie organisationnelle,
- ère numérique,
- stupidité fonctionnelle
Abstract
With the arrival of ChatGPT, the term artificial intelligence (AI) seems to become a fashion where several fields of expertise must renegotiate established paradigms. In the context of work, ever-growing literature predicts major transformations in work organization resulting in jobs rendered obsolete by the use of AI. This provocative essay goes against this trend. To support the argument, the authors use the concept of organizational stupidity to demonstrate how the irrational or even stupid side of businesses will surpass the efficient rationality promised by AI. Finally, practical implications are proposed for organizational decision-makers.
Parties annexes
Bibliographie
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