Abstracts
Résumé
Cette contribution propose de voir les communautés de pratique pilotées comme un support à l’ambidextrie contextuelle. En présentant la capacité de ces structures à supporter des activités d’exploration et d’exploitation, nous montrons qu’elles satisfont aux hypothèses de l’ambidextrie contextuelle. Nous développons cette proposition à travers l’étude du réseau de communautés du groupe GDF SUEZ. Cette étude permet d’affiner notre compréhension des principaux aspects de l’ambidextrie contextuelle : un contexte favorisant tant la performance que le partage de connaissances, la gestion des tensions entre exploration et exploitation au niveau individuel et la capacité à combiner alignement et flexibilité sur l’ensemble d’une organisation.
Mots-clés :
- exploration,
- exploitation,
- ambidextrie contextuelle,
- communauté de pratique pilotée
Abstract
In this contribution, we propose to see steered communities of practice as a support to contextual ambidexterity. We show that the way such structures support both exploration and exploitation satisfies contextual ambidexterity hypothesis. We develop this proposition through the study of GDF SUEZ network of communities of practice. This study refines our understanding of the main aspects of contextual ambidexterity : a context favoring simultaneously performance and knowledge sharing, the balance between exploration and exploitation made at the individual level, and the ability to combine alignment and flexibility throughout an organization.
Keywords:
- exploration,
- exploitation,
- contextual ambidexterity,
- steered communities of practice
Resumen
Esta contribución propone ver las comunidades de práctica conducidas como un soporte para la ambidestreza contextual. Al presentar la capacidad de tales estructuras para soportar las actividades de exploración y explotación, así como su naturaleza híbrida, que combina la jerarquía y la informalidad, se muestra que cumplan las hipótesis de la ambidestreza contextual. Desarrollamos la propuesta con una ilustración empírica a través del estudio del grupo GDF SUEZ y de su red de comunidades. Este estudio nos permite hacer propuestas más sutiles sobre los principales aspectos de la ambidestreza contextual : la creación de un contexto favorable tanto para el rendimiento como para el intercambio de conocimientos, la gestión de las tensiones entre la exploración y la explotación a nivel individual y la capacidad de combinar la flexibilidad y la alineación en el conjunto de una organización.
Palabras clave:
- exploración,
- explotación,
- ambidestreza contextual,
- comunidad de práctica conducida
Appendices
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