Abstracts
Résumé
Le présent article traite de l’externalisation ouverte (crowdsourcing) au sein d’organisations à vocation historique et culturelle. Il porte plus particulièrement sur la collaboration citoyenne dans le traitement des documents patrimoniaux numérisés par les centres d’archives et les bibliothèques. Les auteurs y présentent les principales composantes de l’externalisation ouverte (organisation, contributeurs, tâches et plateformes), en particulier dans un contexte d’enrichissement du patrimoine documentaire, ainsi que la mécanique derrière ce phénomène et ses retombées. Ils abordent aussi trois importants défis auxquels doivent inévitablement faire face les organisations qui souhaitent externaliser des tâches relatives au traitement des documents patrimoniaux, à savoir la participation des contributeurs, la qualité des contributions et l’intégration institutionnelle de ces contributions. L’article termine sur des pistes de solution visant à concilier les pratiques institutionnelles (ou professionnelles) et les pratiques citoyennes dans le traitement des documents patrimoniaux, tout en précisant que les archivistes semblent bien placés pour relever certains de ces nouveaux défis.
Abstract
This article discusses crowdsourcing within historical and cultural organizations. It focusses in particular on citizen collaboration in the processing of heritage documents that have been scanned by archival centres and libraries. The authors present the main features of open externalization (organization, contributors, tasks, and platforms), particularly in the context of the enrichment of the documentary heritage, as well as the mechanics of this phenomenon and its spin-offs. They also discuss three significant challenges that must inevitably be faced by organizations that wish to externalize tasks related to the processing of heritage documents, namely, the participation of contributors, the quality of contributions, and the institutional integration of these contributions. The article ends on the theme of possible solutions aimed at reconciling institutional (or professional) practices and citizen practices in processing heritage documents, emphasizing that archivists are well placed to take up some of these new challenges.
Appendices
Bibliographie
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